Director, Adult Center
SUMMARY:

Supervises the provision of social and rehabilitative services for individuals residing at the Union Station Adult Center. The Director is responsible for ensuring that homeless persons requesting services are connected with the agency and community resources that meet their shelter, financial, social service, mental health and physical health needs.

DUTIES AND RESPONSIBILITIES:

  • Supervise case managers, security staff, and floor supervisors who work at the USHS Adult Center.
  • Supervise the delivery of services at the Adult Center and ensure that all activities conform to all Union Station policies, codes and procedures.
  • Supervise the operation of the Shower Program, community meals program and afternoon workshops/groups used by the public.
  • Ensure preparation of all documentation required by the Federal Department of Housing and Urban Development to establish the client's eligibility for services.
  • Ensure compliance with all Conditional Use Permit (CUP) requirements for facility. Participate in quarterly neighborhood meetings as part of CUP provisions. Act as neighborhood Ambassador for the agency and ensure maintenance of good relations with neighboring businesses, service providers, government agencies and community members.
  • Recommend changes in operational policies and procedures to assure the safety of staff and residents and compliance with pertinent laws, regulations, and conditional use permits for Union Station adult shelter facility.
  • Assess employee performance and prepare annual performance reviews of staff.
  • Counsel staff and recommend disciplinary action or discharge if needed.
  • Conduct staff training concerning chemical dependency, mental disorders, and the effects of homelessness.
  • Provide weekly supervision to case management staff and facilitate weekly Team meeting.
  • Help develop community resources in Pasadena to meet the needs of the homeless population.
  • Attend Leadership Management meetings with other Program Directors.
  • Perform other related duties as needed to assure effective operation of the adult shelter services program. When required, perform the duties listed in the Case Manager position description.
MINIMUM QUALIFICATIONS:
  • A bachelor's degree (B.A.) in social work or a related field required. MSW, MFT preferred.
  • At least three years responsible program management experience in administering social service programs and in supervision of social service staff in a setting such as a shelter for the homeless, mental health program, or community based advocacy/organizing.
  • Experience with city, state, and federal grants and contracts and their reporting requirements.
  • Strong knowledge of all community resources in Pasadena that serve the homeless population and a working knowledge of resources throughout Los Angeles County.
  • Knowledge of HUD guidelines and documentation requirements.
  • Knowledge of the dynamics of chemical dependency and ability to conduct an assessment of the applicant's use of drugs and alcohol and its effect on the person's functioning.
  • Knowledge of quality assurance and program accountability.
  • Understanding of outcomes measurement and evaluation of social programs.
Union Station Homeless Services is an Equal Opportunity Employer.

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